Client Service

FFORE sells clothing and (house) accessories with a story and a nod to the (old) craftsmanship, materials and education. FFORE strives to deliver products made of natural materials. In which case we use wool, which is woven in the traditional manner and grasses & reeds for the hand-woven bags. A number of bags are made of remnants, such as leather left over from crafting shoes or other products.  

We guarantee that each and every article that we sell is 100% authentic. We strive to bring you top quality products. Should something not be right with one of our products, we are always happy to help you. If you have any questions please e-mail info@ffore.com. Our products are available through www.ffore.com. For our complete collection please click here. For an overview of the products FFORE is involved with please click here


Shopping

You can browse our shop based on clothes, accessories or the model. All of our product models carry the name of the woman whom we work with and produced the product. You can browse based on the color of the Mendil fabric or leather with the aid of the scroll bar. Each article contains further product information and specific details.

To place a product in your shopping cart you select the size (when this is required), the color and the number of articles and click on ‘place in shopping cart’. You can then choose to continue shopping by clicking the ‘continue shopping’ button or to change the number of products in your shopping cart by pressing the ‘change shopping cart’ button. You can empty your shopping cart with the aid of the ‘empty shopping cart’ button.

When you click on ‘continue to check out’ you can finalize your order and make the payment. New clients must register first. Please fill in all the boxes required. You only need to fill in your details once. You only need to register once and for future use your data will be stored. If you have registered then you can log in with your e-mail address and the password you created when you registered.

Select the manner of payment. Please note: prices are in Euro’s and including 21% VAT. We do not charge shipping & handling for standard shipments within the Netherlands.


> Please read our Terms & Conditions before you place an order

 

Safety

Personal data is treated confidentially and not sold nor rented to third parties. In order to register with FFORE we require your name, e-mail address, gender and telephone number. For finalization of online purchase we need the shipping address, billing address and payment details. This information is shared with our payment system partner in order to confirm your order.


In the case that during periodic checks we discover an anomaly or something suspect with regard to the order, we will contact you via telephone or e-mail. This is for your own protection. Please read more about our Privacy Policy on our site.


Order confirmation

After you have placed an order, we will confirm this order via e-mail. This does not imply that the order has been approved. As soon as the payment has been approved and the shipping address is verified, your order will be confirmed and placed, after which the products will be shipped. In the case that an article is no longer available you will receive a notification via e-mail.

 

Cancellation

Once an order has been confirmed, we cannot make any changes to the order and it cannot be cancelled.


Sizes

Due to the fact that countries use different size tables we have transferred the different Dutch, German, British, French, Italian and American systems into a standard XS, S, M. L and XL system. The accessory sizes are indicated in centimeters.


Pre-orders

Because we do not keep large numbers of the articles in stock your order is a pre-order. For FFORE this is the same as an order and is therefore not non-committal. It is possible that a certain article is in stock in which case you will receive your order within 7 days. For all other articles the delivery time can take up to 4 weeks.


Materials and colors

We use as many handmade natural materials that are produced in an organic manner as possible for our articles. You will also find remnant material such as leather, denim, wool and fabrics in our articles. Remnant materials are collected from companies committed to reducing waste.

Fabrics and old prints are given a new life by recycling them in modern products.


Mendil colors

Because the Mendil fabric is used in almost every FFORE article, we use the color combinations that this fabric comes in. A large number of articles use a standard Mendil fabric and the original color combinations of red and white. In this case is the only color choice for an article ‘Red’. In other articles you can choose the combinations Blue & White (color choice Blue), Fuchsia & White (color choice Fuchsia) and Brown & White (color choice Brown)

The series ‘Khalida’ uses the standard Mendil fabric in the original color combination of red & white. For ‘Khalida’ products you do have the choice of leather colors.

‘Mendil’, is woven fabric produced in a traditional manner from wool and cotton. The balance between wool & cotton depends on the article and season. Traditionally the Mendil cloth was used by women in Northern Morocco as an apron to protect clothing, or as a wrap against the cold. The Mendil fabric is woven for FFORE by organizations in Northern Morocco which try to use the traditional colors. Please read more about Mendil and the other materials we use on our website. 


Telephone

In order to place an order via telephone or for further information please call 030 – 245 18 93. We are available from Monday through Thursday from 13.00 until 17.00.